How To Order

Welcome To Ceramic Décor And More

                   Do you have ceramic-itis?  We do!

Would you like to catch it to?  Give us a try or just stop on by!

If you would like to order merchandise, you can choose any one of the following ways:


                             *****We only ship within the UNITED STATES!*****


     1.  Place your order online using our secure server!  We accept MasterCard, Visa, and Discover.

          To order online, just click on the box next to the item(s) you would like to purchase.  Then, click on

          the Buy It! button and your item(s) will be added to the shopping cart.  To change the quantity, click

          on the item quantity you would like to change in the shopping cart, enter the new quantity, and click

          on recalculate at the bottom of the screen.  If you would like to continue shopping, just click on the

          button at the bottom of your shopping cart (Continue Shopping).  Caution: Do not use the back

          button on your browser!  When you have finished shopping, just click on the Checkout button!

          Then, just follow the instructions on the screen.

     2.  Place your order by phone!  Telephone #(518)862-1571

     3.  Place your order by mail!  (No personal checks!)

          We accept MasterCard, Visa, Discover, and Money order.

                                                   Ceramic Décor And More

                                                         1997 Central Ave

                                                        Albany, NY 12205

     4Stop by (place and pickup your order)!

                    Business Hours:

                                      Tues/Wed 10:00AM - 9:00PM Eastern

                                        Thurs/Fri 12:00PM - 9:00PM Eastern

                                                Sat 10:00AM - 4:00PM Eastern


Estimated Shipping/Handling For Continental USA (Mail Orders Only!)

Shipping/Handling charges apply only to orders that need to be mailed!  If paying by money order, please add the appropriate shipping/handling charges to your order:


                          Orders Totaling:    $25.00 - $50.00 Add $16.95

                                                     $50.01 - $75.00 Add $17.95

                                                     $75.01 - $100.00 Add $18.95

                                                     $100.01 - $150.00 Add $24.95

                                                     $150.01 - $200.00 Add $30.00

                                                     Over $200 Please call for S & H


This is an estimate only!  Any overpayment or underpayment will be a credit or debit to your account.  Please use any credit due you within three months and provide the invoice number that the credit was issued from.  If you would like the exact amount of shipping/handling before mailing the Money Order, please feel free to call us at (518)862-1571.   We will pack your order and call you with the exact total.


Sorry, NO COD Orders Accepted!


Sales Tax - NY State Residents Only!

New York State residents please add applicable sales tax to your order.  For example Albany, NY residence would add 8% sales tax.  If tax exempt, please enclose a copy of your NYS sales tax number with your order.


When placing an order online, NYS Residents will have sales tax manually added to their final bill!  If tax-exempt, please enter your sales tax number in the comment box of the shopping cart.  Please email a completed copy of NYS Resale Certificate Form ST-120 to order@ceramicdecorandmore.com or mail a completed copy to Ceramic Décor And More, 1997 Central Ave, Albany, NY 12205.  If a copy is not received, NYS Sales tax will be added to your final bill!


Backorders

Sorry no backorders!  We try our best to keep every item in stock!  If an item is out of stock, you can be assured that it has been reordered.  If you need further assistance, please feel free to contact us.


Payment Policy

Payment must be received before merchandise is shipped or picked up.  We accept MasterCard, Visa, Discover, or Money Order.  Please make money order payable to Ceramic Décor and More.


Return/Exchange Procedure

Supply returns and/or exchanges must be made within 30 days with authorization.  Bisque items are custom made to order!  There are no returns/exchanges on bisque items.  So please order carefully.  We will replace any damaged or defective items.  Damaged shipments require carrier notification before calling us for a return authorization.  Please call us at (518)862-1571 to receive your return authorization.  All special orders are non-refundable and non-returnable!  So please order carefully!

                  THANK YOU, IN ADVANCE, FOR YOUR ORDER!

                       1997 Central Ave, Albany, New York 12205

                                               (518)862-1571

Business Hours:  Tues/Wed 10 a.m. - 9 p.m.  Thurs/Fri 12 p.m. - 9 p.m.

                                      Sat 10 a.m. - 4 p.m. E.S.T.

                   Email us at:  sales@ceramicdecorandmore.com

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                                             Copyright 2017.  All rights reserved.