If you would like to order merchandise, you can choose any one of the following ways:

We only ship within the UNITED STATES AND CANADA !


     1.  Place your order
on-line using our secure server!  We accept MasterCard,
          Visa, and Discover.  To order on-line, just click on the box next to the
          item(s) you would like to purchase.  Then, click on the Buy It! button and your
          item(s) will be added to the shopping cart.  To change the quantity, click on the
          item quantity you would like to change in the shopping cart, enter the new quantity,
          and click on recalculate at the bottom of the screen.  If you would like to continue
          shopping, just click on the button at the bottom of your shopping cart (Continue
          Shopping). 
Caution: Do not use the back button on your browser!  When you
          have finished shopping, just click on the Checkout button!  Then, just follow the
          instructions on the screen.

     2.  Place your order by phone!  Telephone #(518)862-1571
     3.  Place your order by
mail(No personal checks!)
          We accept MasterCard, Visa, Discover, and money order.
                      Ceramic Décor And More
                      1997 Central Ave
                      Albany, NY 12205
     4. 
Stop by (place and pickup your order),
               Business Hours:
                     Mon, Wed, Fri        12:00PM - 9:00PM Eastern
                     Tue, Thurs, Sat       10:00AM - 6:00PM Eastern
                     Sun                         12:00 PM - 4:00PM Eastern
                     
Estimated Shipping/Handling For Continental USA & Canada (Mail Orders Only!)
Shipping/Handling charges apply only to orders that need to be mailed!  If paying by money order, please add the appropriate shipping/handling charges to your order:

                    Order's Totaling  $0 - $15.00 Add $6.99
                                                $15.01 - $25.00 Add $7.99
                                                $25.01 - $50.00 Add $8.99
                                                $50.01 - $75.00 Add $10.99
                                                $75.01 - $100.00 Add $13.99
                                                $100.01 - $150.00 Add $17.99
                                                $150.01 - $200.00 Add $22.99
                                                Over $200 Please call for S & H

This is an estimate only!  Any overpayment or underpayment will be a credit or debit to your account.  Please use any credit due you within three months and provide the invoice number that the credit was issued from.  If you would like the exact amount of shipping/handling before mailing the Money Order, please feel free to call us at (518)862-1571 or e-mail us at order@ceramicdecorandmore.com with your order.  We will pack your order and call you with the exact total.

Sorry, no COD Orders accepted
!

Sales Tax - NY State Residents Only!!!
New York State residents please add applicable sales tax to your order.  For example Albany, NY residence would add 8% sales tax.  If tax exempt, please enclose a copy of your NYS sales tax number with your order.

* When placing an order on-line, NYS Residents will have sales tax manually added to their final bill!  If tax-exempt, please enter your sales tax number in the comment box of the shopping cart.  Then, mail a copy of your NYS Sales Tax Number to Ceramic Décor And More, 1997 Central Ave, Albany, NY 12205.  If a copy is not received, NYS Sales tax will be added to your final bill! *

Backorders
If an item is out of stock, we will backorder it at our discretion.  Your invoice will state whether or not the out of stock item is on backorder.  We try are best to keep every item in stock!  If an item is out of stock, you can be sure that it has been reordered.  If you need further assistance, please feel free to contact us.

Payment Policy
Payment must be received before merchandise is shipped or picked up.  We accept MasterCard, Visa, Discover, or Money Order.  Please make money order payable to Ceramic Décor and More.

Most supply orders paid by money order or credit card will be shipped out within 48 hours upon receipt.  Bisque orders will be processed and shipped, when completed!  Please allow additional time for transit!

Return/Exchange Procedure
Returns and/or exchanges must be made within 30 days with authorization.  Returns on damaged shipments require carrier notification before calling us for a return authorization.  Please call us at (518)862-1571 or e-mail us at order@ceramicdecorandmore.com to receive your return authorization.  All returns must be made within 30 days.  All special orders are non-refundable and non-returnable!  So please order carefully!

THANK YOU, IN ADVANCE, FOR YOUR ORDER!

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Ceramic Décor And More
1997 Central Ave, Albany, New York 12205
(518)862-1571        Fax #(518)393-8109

Have any questions, suggestions, problems, or comments? 
E-mail us at webmaster@ceramicdecorandmore.com